We have signed up to a code of ethical guidelines and the same is expected of all our associates. It is our intention to offer a fair deal and to allow the seller to make an informed decision.

Our cash offers are designed to provide a win/win situation where both the buyer and the seller benefit. A win/win situation should allow the seller to improve his financial situation with the money released from selling his property.

You will never be pressurised into making any decision. You have the right to seek further advice from your financial advisor or a solicitor of your choice. In many cases we may suggest a solicitor (to speed up the process) but you are not bound by this. Where we make an offer to pay your legal fees this will also extend to the solicitor of your choice (up to the agreed limit).

We do not provide financial advise as such and always suggest to take independent advise. However, we will explain the likely outcome of certain situations and the relevant procedures to you to enable you to make an informed decision.

We will look at your individual circumstances and always strive to consider your individual situation when making any offers or offering other solutions. This is the reason why the 'Request cash offer' form contains detailed questions.

We believe that any business is ultimately based on mutual trust and hence we will make a commitment to be open, honest and truthful about our dealings with you, the client.

In some situations you may wish to rent back your property. If we or our associates should become your landlord we will act in accordance with best practise in addition to our legal obligations under UK law.